Legal & Privacy
Last updated: July 2026
This page provides general information about the privacy practices, data protection approach, and website legal notices of Hertford System Sdn Bhd [201501015707 (1141040-K)].
Hertford System Sdn Bhd provides engineering software, infrastructure technology solutions, training, services, support, and related business solutions. By using this website, submitting an enquiry, registering for training, or contacting us through any website form, you acknowledge the practices described on this page.
For enquiries regarding this page, please contact us at:
Email: enquiry@myhertford.com
Phone: (+60) 3 5569 8438
Address: N-08-02, Level 8, SUBPLACE BOULEVARD, Pusat Komersil Vestland, No.6, Jalan Juruanalisis U1/35, Seksyen U1, 40150 Shah Alam, Selangor, Malaysia.
Privacy Policy
Hertford System Sdn Bhd respects the privacy of visitors, customers, partners, training participants, and individuals who interact with our website.
We may collect personal information when you submit an enquiry form, request product information, register for training, contact us for technical support, submit a parts enquiry, apply for career opportunities, or interact with our website.
The information we collect may include:
Name
Company name
Email address
Phone number
Job title or department, if provided
Enquiry topic and message
Product, software, training, or service interest
Training registration details
Billing or order-related information, where applicable
Information submitted through forms, emails, or website interactions
Website usage and cookie-related information
We use this information to:
Respond to enquiries and requests
Route enquiries to the correct department
Provide information about software, engineering services, training, support, and related solutions
Process training registrations and related communications
Manage customer, partner, and supplier communication
Provide technical or business support
Maintain internal business records
Improve our website, services, and customer experience
Comply with administrative, legal, or regulatory requirements
Hertford System Sdn Bhd does not sell personal information.
Personal information may be shared internally with the relevant Hertford System department, such as sales, training, technical support, engineering services, administration, or recruitment. Where necessary, information may also be shared with trusted service providers, technology partners, or professional advisers who support our business operations.
Our website may use cookies, analytics tools, and related technologies to support website functionality, measure website performance, and improve user experience. Visitors may manage cookie and privacy preferences through the privacy or cookie notice available on the website.
We take reasonable steps to ensure that personal information is handled securely and used only for the purposes for which it was collected.
Data Protection
Hertford System Sdn Bhd is committed to handling personal data responsibly, securely, and in line with appropriate business and data protection practices.
Personal data submitted through this website may be used for business-related purposes, including enquiries, training registration, support requests, order handling, customer communication, and administrative follow-up.
We aim to follow these data protection practices:
Collect personal data only for relevant business purposes
Use personal data only for the purpose it was collected
Provide reasonable notice on how submitted information may be used
Route submitted information only to relevant departments or authorised personnel
Take reasonable steps to protect personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction
Keep personal data accurate and up to date where practical
Retain personal data only for as long as necessary for business, legal, administrative, or record-keeping purposes
Allow individuals to request access to or correction of their personal data where applicable
Allow individuals to withdraw consent or request further information where applicable and reasonable
Information submitted through enquiry forms may be sent to the relevant department based on the enquiry topic selected. This may include software enquiries, digital twin or BIM enquiries, engineering services, didactic solutions, technical enquiries, training enquiries, events, career opportunities, support, or general enquiries.
Training registration information may be used to manage attendance, communicate training details, issue registration confirmations, process payment or invoice-related communication, and maintain training records.
Order or payment-related information may be used to process orders, issue payment instructions, support administrative follow-up, and maintain accounting or business records.
Access to personal data is limited to authorised personnel or trusted service providers who require the information to perform relevant business functions.
If you would like to request access to your personal data, correct your personal data, or ask a question about how your personal data is handled, please contact Hertford System Sdn Bhd using the contact details provided on this page.
Legal Overview
The information on this website is provided for general business, product, training, service, support, and informational purposes.
Hertford System Sdn Bhd aims to keep the information on this website accurate and up to date. However, we do not guarantee that all website content is complete, current, error-free, or suitable for every specific project, business requirement, or technical use case.
Website content may be updated, changed, removed, or revised at any time without prior notice.
Product names, software names, partner logos, trademarks, and brand references shown on this website belong to their respective owners. They are used for identification, partnership, product information, or general business reference purposes only.
Any reference to third-party products, software, platforms, or companies does not imply ownership by Hertford System Sdn Bhd unless clearly stated.
Images, icons, graphics, text, layouts, downloadable materials, and other website content are provided for informational and communication purposes. Website content should not be copied, reproduced, redistributed, modified, or reused without permission from Hertford System Sdn Bhd unless otherwise stated.
External links may be provided for convenience or reference. Hertford System Sdn Bhd is not responsible for the content, availability, security, policies, or privacy practices of external websites.
Information on this website should not be considered professional, legal, financial, technical, or project-specific advice. Visitors should contact Hertford System Sdn Bhd directly for information relevant to their specific business, training, software, or engineering requirements.
For questions regarding website content, privacy, data protection, legal notices, or general enquiries, please contact Hertford System Sdn Bhd.